Details of the Quality and Environmental Policy principles cultivated, implemented and upheld by management:

• Achieving the required quality while meeting schedules, shortening response and delivery times, and providing products and services at a high-quality level.
• Developing quality indicators in service provision, embedding a quality culture, and implementing lessons learned.
• Achieving technological advancement in the company’s fields of activity.
• Defining and controlling service and inspection processes that ensure customer retention and the addition of satisfied customers.
• Effective quality management at all organizational levels, aimed at preventing unnecessary expenses and contributing to efficient company operations.
• Commitment to environmental protection through the reduction of energy consumption, air emissions, paper usage, timely waste collection, and prevention of pollution during establishment, operational and service processes.
• Managerial involvement, commitment and leadership in quality and environmental matters.
• Monitoring and control of external suppliers.
• Meeting the needs and expectations of interested parties.
• Compliance with applicable laws, orders and regulations, including the Prohibition of Money Laundering and Terror Financing Law.
• Management of human resources through continuous training for the performance of required tasks at all organizational levels.
• Maintenance of safe and properly functioning technical equipment and ensuring its proper use.
• Implementation of risk- and opportunity-based thinking.
• Decision-making based on risk- and opportunity-based thinking.
• Maintenance and implementation of the requirements of ISO 9001:2015 Quality Management System and ISO 14001:2015 Environmental Management System.
• Continual improvement of the effectiveness of the integrated quality and environmental management system.